Contact Us

Order Tracking

Stay informed about your order’s journey anytime—visit the official tracking platform for real-time updates: https://www.17track.net/en

Have Further Questions?

For other inquiries, start by exploring our FAQ Help Center—it’s packed with answers to common questions. If you can’t find what you need, feel free to submit your message directly through this contact form.

Service Information

  • Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday)
  • Response Time: Most emails receive a reply within one business day.
  • Kind Reminder: If you haven’t heard back as expected, check your spam bin—our message may have been filtered. To ensure efficient processing, please avoid sending multiple duplicate emails, as this could delay our response.

Direct Contact

  • Email: support@serizora.com (Include your order number for quicker assistance)
  • TEL: +1 510 751 0182 (Available during office hours)

We’re dedicated to making your Serizora shopping experience smooth and hassle-free—thank you for your trust and patience!